Welcome to Liper Dev Company Limited (“Liper Dev”, “we”, “our”, or “us”). Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services, including our website, mobile applications, SaaS platforms, APIs, and any other digital products or services we offer (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

1. Who We Are

Liper Dev Company Limited is a Kenya-based software development and digital solutions agency. We design, build, and scale high-performance software products for clients worldwide. Our core operations include software development services, product design, digital transformation consulting, and proprietary SaaS platforms.

2. Information We Collect

We may collect personal and non-personal information directly from you, through automated means, and from third parties. The types of information we collect include:

2.1. Information You Provide to Us

• Personal Identification Information: Name, email address, phone number, postal address, billing details, etc.

• Account Credentials: Usernames, passwords, and authentication data for access to our platforms.

• Communication Data: Emails, messages, support tickets, survey responses, etc.

• Business Information: Company name, job title, business email, industry type, etc.

• Payment Information: Credit card or banking details, processed securely through third-party gateways.

2.2. Information Collected Automatically

• Usage Data: Pages visited, features used, time spent, navigation paths.

• Device Data: IP address, device type, browser type, operating system, location data.

• Cookies and Tracking Technologies: We use cookies, pixels, and web beacons to improve user experience and analytics.

2.3. Information from Third Parties

• Data from integration partners (e.g., payment processors, CRMs).

• Marketing data from lead generation platforms.

• Data from social login services like Google, Facebook, or LinkedIn.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Services.

• To personalize user experience and offer tailored content.

• To communicate with you about your account, support queries, or service changes.

• To process transactions and send transactional messages.

• To analyze system performance, user behavior, and improve platform usability.

• For internal auditing, compliance, and legal purposes.

• To send marketing and promotional communications (only with consent).

• To protect our systems, users, and business against fraud, abuse, or legal issues.

4. Legal Basis for Processing (If Applicable Under GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using personal data depends on the context. We collect and use your information:

• With your consent

• To fulfill our contractual obligations

• To comply with legal obligations

• For legitimate business interests not overridden by your privacy rights

5. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service Providers & Partners: Hosting providers, payment processors, analytics services, marketing tools.

• Business Transfers: In the event of a merger, acquisition, or asset sale.

• Legal & Regulatory Bodies: When required by law, legal process, or to protect our rights and users.

• With Your Consent: In cases where we explicitly request and receive your permission.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. After that, we delete or anonymize the data.

7. Data Security

We implement industry-standard security measures including but not limited to:

• Encryption of data in transit and at rest

• Regular security audits

• Access control and authentication protocols

• Secure development lifecycle practices

However, no digital transmission or storage method is 100% secure. We encourage users to take precautions to protect their personal data (e.g., using strong passwords).

8. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.

• Correction: Ask us to fix inaccurate or incomplete data.

• Deletion: Request the deletion of your personal data.

• Restriction: Limit the way we use your data.

• Portability: Request data in a portable format.

• Objection: Object to processing based on legitimate interests or direct marketing.

• Withdraw Consent: At any time, where processing is based on consent.

To exercise these rights, contact us at legal@liperdevcompany.com.

9. International Data Transfers

If you access our services from outside Kenya, your data may be transferred to, stored, or processed in countries where data protection laws may differ. We take steps to ensure your data is treated securely, including using standard contractual clauses where required.

10. Cookies and Tracking Technologies

We use cookies to:

• Authenticate users

• Remember preferences

• Perform analytics

• Deliver targeted advertisements

You can manage your cookie preferences through your browser or opt-out tools such as Google Ad Settings.

11. Third-Party Links

Our Services may contain links to third-party websites or tools. This Privacy Policy does not apply to those third parties. We encourage you to read their privacy policies before engaging.

12. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with data, we will delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We will notify users of significant changes via email or through prominent notices on our website.

The latest version will always be available at: www.liperdevcompany.com/privacy-policy

14. Contact Us

If you have questions or concerns regarding this Privacy Policy, or wish to exercise your privacy rights, you can reach out to us at:

Liper Dev Company Limited
Nairobi, Kenya
Email: legal@liperdevcompany.com
Website: www.liperdevcompany.com